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What Is Polar Small Business Manager?

Polar Small Business Manager is a connected CRM and business management system for UK small businesses. It takes you from the first spark of an idea all the way through to employing your first members of staff, with everything you need to set up, run and grow your business in one place.

Instead of juggling spreadsheets, notebooks and a dozen separate apps, Polar Small Business Manager brings your customers, your admin, your compliance and your people together in a single system built for the UK.

Who is it for?

What does Polar Small Business Manager do?

Build – from idea to launch. Plan and set up your business with confidence, including UK company formation and Companies House basics, so you start on solid ground.

Run – keep the business organised. Manage the day-to-day side of the business, including customer records, admin, business records and guidance on Companies House responsibilities and filing deadlines.

Grow – win customers and expand. Use CRM tools to track enquiries, manage customer relationships and turn leads into signed work, then build the business on purpose.

Employ – take on personnel. Manage the step from working alone to employing people, with your team and employment responsibilities kept in the same system as the rest of your business.

Key features

Why Polar Small Business Manager?

Running a UK small business means keeping track of customers, deadlines, paperwork and people, often all at once. Polar Small Business Manager gives you one connected system that grows with you, from the first idea to your first hire and beyond.

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Frequently Asked Questions

What is Polar Small Business Manager?

Polar Small Business Manager is a connected CRM and business management system for UK small businesses. It supports you from your first business idea through to employing personnel, all in one place.

Who is Polar Small Business Manager for?

It’s for aspiring business owners, new and early-stage businesses, sole traders, limited company directors and growing small businesses taking on their first employees.

What does the system cover?

It covers the whole journey: setting up your business, managing customers and enquiries, keeping on top of UK compliance and admin, and managing the people you employ.

What is the Build, Run, Grow framework?

It’s how the system is organised. Build covers setting up your business, Run covers keeping it organised and compliant, and Grow covers winning customers and expanding, including taking on staff.

Is Polar Small Business Manager a CRM?

Yes, and more. It includes customer relationship management, but it also covers company formation, compliance, admin and employing personnel, alongside tools for other parts of your business.

Can I use it if I haven’t started my business yet?

Yes. It’s designed to start from the idea stage, so you can use it to plan and set up your business properly from day one.

Is it designed for UK businesses?

Yes. It’s built around UK requirements such as Companies House registration and filing.

Can it help me employ my first member of staff?

Yes. The system supports you through taking on and managing employees, alongside the rest of your business.

Is there training or guidance included?

Yes. Plain English guidance, training modules and quizzes are built in, and companion books from Polar Publishing follow the same framework.

Is this legal advice?

No. Polar Small Business Manager provides general guidance and tools for UK small business owners. For advice on your specific circumstances, speak to a qualified solicitor, accountant or other professional.